Longxin Laser Zhongshan Service Centre Launches: Deepening Regional Roots, Smart Manufacturing for the Future

Longxin Laser Zhongshan Service Centre Launches: Deepening Regional Roots, Smart Manufacturing for the Future

On 31 October 2025, the Longxin Laser Zhongshan Service Centre was officially inaugurated, marking a pivotal expansion in the company's ‘customer-first’ philosophy across South China. The centre's establishment not only deepens Longxin Laser's strategy of ‘regional integration and localised service provision’ but also represents another milestone in its mission to empower manufacturing transformation through intelligent technologies.

Further optimisation of the service radius

The establishment of the Zhongshan Service Centre will effectively serve the manufacturing clusters along the western shore of the Pearl River Delta. Leveraging Longxin Laser's mature full-cycle service system encompassing pre-sales, delivery and after-sales support, the centre will deliver:

1: Responding to customer needs at lightning speed, resolving issues promptly.  

Longxin Laser has established a dedicated technical service team at its Zhongshan Service Centre, equipped with a comprehensive stock of commonly required spare parts. This facility will provide customers across the Pearl River Delta and surrounding regions with ‘localised support and rapid on-site assistance’, ensuring complete peace of mind during equipment operation.

2: A “Localisation Hub” for Technical Support, with Technical Capabilities Frontloaded 

Longxin Laser will regularly provide specialised services including technical training, operational guidance, and maintenance support to help customers maximise equipment utilisation. This ensures laser technology truly becomes a powerful tool for cost reduction, efficiency enhancement, and industrial transformation.

3: Listening to our customers' voices to deliver superior service and solutions

Longxin Laser will utilise its service centres as a connecting link to establish communication channels with client partners. We shall attentively listen to the practical requirements and suggestions of our local partners, continuously optimise our products and services, and jointly explore new market opportunities and develop fresh avenues for growth with our partners.

Intelligent Technology Drives Service Enhancement

The K9 6th Generation AI Intelligent Cutting High-Speed Laser Tube Cutting Machine showcased on opening day epitomises Longxin Laser's technological innovation: its slag-free cutting system resolves cutting residue challenges in medical devices and precision components; ultra-high 2.3G acceleration further boosts production efficiency; AI Longxin Intelligent Cutting features an integrated ten-thousand-level cutting process database, supporting intelligent interaction via ‘voice commands with graphic/video feedback’ to lower user barriers.

‘Delivery is merely the starting point; service knows no bounds.’ Leveraging its Zhongshan Service Centre as a fulcrum, Longxin Laser is transforming its core ‘customer-first’ philosophy into a driving force for intelligent manufacturing transformation across regional industries. By helping clients overcome ‘labour dependency’ and ‘low-price predicaments’ to achieve greater success, Longxin Laser is redefining industry standards for intelligent equipment services through tangible action.